Medical Secretary

Full-Time Medical Secretary for Busy Obstetrics and Gynaecology Practice

Join our thriving Obstetrics and Gynaecology practice in East Melbourne as a full-time medical secretary. As a patient-focused practice, we are looking for someone with exceptional organisational skills, a positive and friendly demeanour, and the ability to multitask in a fast-paced environment.

About the role:

• Full time, 5 days a week (Monday – Friday)
• Part of a team of four other secretaries and a practice manager
• Provide primary care for one specialist doctor but also provide cover

Responsibilities:

• Schedule and manage appointments with the latest medical software (Genie, Eclipse)
• Answer and triage phone calls, take messages and respond to inquiries
• Greet and check in patients in a professional and friendly manner
• Manage medical records and ensure they are up to date and accurate
• Process and handle Medicare and private health insurance claims
• Support the day-to-day needs of the doctor as required
• Handle billing and banking procedures
• Perform general administrative duties as required

Requirements:

• Proven experience as a medical secretary or in a similar administrative role – If you don’t have prior experience, we are willing to provide training if you meet other requirements.
• Excellent organisational and multitasking skills to manage a busy schedule and ensure smooth running of daily operations.
• Strong computer literacy with the ability to learn and use medical software (Genie, Eclipse) and other office productivity tools.
• Exceptional communication and interpersonal skills with the ability to communicate effectively and empathetically with patients, colleagues and external stakeholders.
• Attention to detail and accuracy to maintain precise and up-to-date medical records and manage billing procedures.
• A patient-focused approach with the ability to demonstrate compassion and empathy towards patients and their families.
• Knowledge of medical terminology and procedures is an advantage, but not essential.

What we offer:

• Competitive salary ($30 – 35)
• A supportive and dynamic team environment
• Opportunities for career growth and development
• On-the-job training and support
• A chance to make a real difference to patients’ lives

At our practice, we are committed to delivering exceptional patient care and creating a positive work environment. If you share our values and have the desire to make a difference, we encourage you to submit your application today.

Don’t miss out on this exciting opportunity – apply now

Job Type: Full-time

Salary: $30.00 – $35.00 per hour

Schedule:

• Day shift

Work Authorisation:

• Australia (Required)

Work Location: In person