Medical Secretary

GROW Obstetrics

Mar 12th, 2023
$ 30 - 35 / Hour

Full-Time Medical Secretary for Busy Obstetrics and Gynaecology Practice

Join our thriving Obstetrics and Gynaecology practice in East Melbourne as a full-time medical secretary. As a patient-focused practice, we are looking for someone with exceptional organisational skills, a positive and friendly demeanour, and the ability to multitask in a fast-paced environment.

About the role:

  • Full time, 5 days a week (Monday – Friday)
  • Part of a team of four other secretaries and a practice manager
  • Provide primary care for one specialist doctor but also provide cover


  • Schedule and manage appointments with the latest medical software (Genie, Eclipse)
  • Answer and triage phone calls, take messages and respond to inquiries
  • Greet and check in patients in a professional and friendly manner
  • Manage medical records and ensure they are up to date and accurate
  • Process and handle Medicare and private health insurance claims
  • Support the day-to-day needs of the doctor as required
  • Handle billing and banking procedures
  • Perform general administrative duties as required


  • Proven experience as a medical secretary or in a similar administrative role – If you don’t have prior experience, we are willing to provide training if you meet other requirements.
  • Excellent organisational and multitasking skills to manage a busy schedule and ensure smooth running of daily operations.
  • Strong computer literacy with the ability to learn and use medical software (Genie, Eclipse) and other office productivity tools.
  • Exceptional communication and interpersonal skills with the ability to communicate effectively and empathetically with patients, colleagues and external stakeholders.
  • Attention to detail and accuracy to maintain precise and up-to-date medical records and manage billing procedures.
  • A patient-focused approach with the ability to demonstrate compassion and empathy towards patients and their families.
  • Knowledge of medical terminology and procedures is an advantage, but not essential.

What we offer:

  • Competitive salary ($30 – 35)
  • A supportive and dynamic team environment
  • Opportunities for career growth and development
  • On-the-job training and support
  • A chance to make a real difference to patients’ lives

At our practice, we are committed to delivering exceptional patient care and creating a positive work environment. If you share our values and have the desire to make a difference, we encourage you to submit your application today.

Don’t miss out on this exciting opportunity – apply now

Job Type: Full-time

Salary: $30.00 – $35.00 per hour


  • Day shift

Work Authorisation:

  • Australia (Required)

Work Location: In person

If you require alternative methods of application or screening, you must approach GROW Obstetrics directly to request this, as we're not responsible for the employer's application process.

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