Cummins Inc.

Product Support Advisor (PSA) - FIFO

Cummins Inc.

Cummins is a place big enough to coach and develop a global workforce and create the world’s leading clean, engine technology. We’re also small enough for you to find your fit and personal passion with a team of dependable, innovative thinkers who are developing their careers within a diverse, inclusive, empowering environment.

Cummins Inc., a global power technology leader, is a corporation of complementary business units that design, engineer, manufacture, distribute and service engines and related technologies, including fuel systems, controls, air handling, filtration, emission solutions, and electrical power generation systems.

Headquartered in Columbus, Indiana, we employ 58,600 people worldwide and serve customers in approximately 190 countries and territories through a network of more than 500 company-owned and independent distributor locations and approximately 7,500 dealer locations. Cummins had net income of $2.1 billion on sales of $23.8 billion in 2018.
500 Jackson St.
Columbus IN, United States 47201

Product Support Advisor (PSA) – FIFO


Our culture believes in POWERING YOUR POTENTIAL. We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.

We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCumminsis all about.

We are looking for a talented Product Support Advisor (PSA)to join our team based at our various client sites for BHP and Rio Tinto. You will utilise your previous field service experience and knowledge of Cummins HHP engines to deliver a high level of support to the customer. The role operates on an 8/6 roster flying in and out of Perth. Flights are within the 8 Days, to allow a full 6 day’s break.

In this role, you will make an impact in the following ways:

  • Deliver a first-class service to our customer prioritising fleet availability of the Cummins powered Komatsu/ Liebherr equipment.
  • Complete breakdown repairs and maintenance on site
  • Diagnose and repair various engines.
  • Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and report any issues / incidents to the Field Service Supervisor
  • Complete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.

To be successful in this role you will need the following:

  • Mechanical trades qualified as a Heavy Vehicle Mechanic (to Australian standards)
  • Experience as a Diesel Mechanic in the service and maintenance of HHP heavy diesel products in field service. Cummins engines is highly preferred.
  • Solid diagnostic and IT capabilities
  • Strong Communication skills
  • Ability to prioritise varying demands and act accordingly
  • Komatsu & Liebherr Experience Highly Desirable

Compensation and Benefits

Annual Salary. Superannuation. Flights (from Perth) and accommodation provided whilst on swing. Participation in an annual variable compensation (bonus) program. Income Protection continuance insurance. Discounts with select private health insurance, PC software/hardware and a range of vehicles. Annual remuneration reviews. Safety equipment / PPE and uniforms provided and a range of personal and professional benefits.

At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

We are proud to be recognised as a WORK180 Endorsed Employer for All Women. Click here(link to our work180 page: to check out our Benefits


Primary LocationAustralia-Western Australia-Newman-Australia, Newman, Pardoo Street

Job TypeShop

Recruitment Job TypeTechnician

Job PostingMar 12, 2023, 7:01:41 PM

Unposting DateOngoing

OrganizationDistribution Business

Req ID:230002OZ

If you require alternative methods of application or screening, you must approach Cummins Inc. directly to request this, as we're not responsible for the employer's application process.

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